ABOUT US

A British shopping trip, posted to your
family

Velora Elise began with parcels sent home from Dartford. Today we do the same thing for
hundreds of families — shop the UK on your behalf, pack it properly, and get it to Sri Lanka and
India intact.

WHAT KIND OF SHOP IS THIS?

Part boutique, part courier

We are not a marketplace of unknown sellers. We are a small UK team that buys the products listed on this site, stores them at our Dartford unit and ships them ourselves. That means one invoice, one parcel and one person accountable for your order.

Our range covers everyday favourites — chocolates, pistachios, cashews, tea
bags, soaps and oils — alongside considered purchases like watches,
handbags, cosmetics and phones. If you want something we do not list, ask; we will source it.

Why choose us

Six reasons customers stay

If it is sold on a British high street, we can source it, pack it and send it. These are the categories
our customers order most.

Genuine goods only

Every item is bought from an authorised UK retailer, with receipts kept on file.

Prices in your currency

See the same product in pounds, Sri Lankan rupees or Indian rupees before you commit.

One consolidated parcel

Order ten things and we combine them into a single, well-packed shipment.

Chocolate-safe packing

Insulated liners and cool packs protect chocolate and cosmetics in transit.

A real person to talk to

Message or call us directly — you are never routed to a call centre.

Gift-ready presentation

Tell us it is a gift and we wrap it in ribbon and a handwritten note at no extra cost.

Our process

How we handle and maintain products

01

Sourcing

We buy from British high street and online retailers, checking batch dates and seals on arrival.

02

Inspection

Each item is unboxed, photographed and checked against your order before it is packed.

03

Protective packing

Fragiles are bubble-wrapped, liquids double-bagged, chocolate insulated, electronics boxed rigid.

04

Customs & dispatch

We complete the declarations, insure the parcel and send you a tracking number the same day.

05

Aftercare

If anything arrives damaged, send a photo within 48 hours and we replace or refund it.

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